Shipping Policies
How often do you ship?
We ship via USPS every business day, Monday through Friday. Orders placed later in the day Friday ship Monday or Tuesday based on weekend order volume.
We can't guarantee the post office's estimated times, and there may be delays due to the current pandemic, weather or natural disasters.
My package says "delivered" but it's not here.
For the security of your order, make sure you or someone else is home to receive the package, or deliver to your workplace. You are responsible for your package after it is marked delivered. If your package is stolen, or is marked "delivered" but never arrived, you may be able to file a claim with the postal service; there is usually a 20-day delay before you can file. We are not responsible for stolen packages (where the package was delivered to your location by the post office or UPS and then stolen after delivery). Stolen packages are not covered by package insurance.
Do you offer Free Shipping?
I offer free shipping on all orders over $75, All other orders I work hard to make sure that you're getting the best shipping price available
Shipping times are not guaranteed, but typically USA orders will arrive in 1-6 business days after shipment. If there is any issue or delay with your order, please contact me so that we can help.
Can I cancel my order?
Orders can be cancelled up to 24 hours after they've been placed. If it has been more than 24 hours, please contact me to cancel.
Do you ship "Zero-waste"?
We ship online orders with as much recycled material as possible. Any new materials used are plastic-free and biodegradable. Keep in mind that since we use as many reused materials as possible, your order may arrive in a box with markings, stickers, and other wear-and-tear, but all in the name of low-waste!